An analysis of the communication and engagement ecosystem in earthquake-affected Türkiye

Earthquake zone in Antakya, Hatay, Türkiye, February 2023. Photo: UNOCHA/Barbaros Kayan

In February 2023, catastrophic earthquakes struck southeast Türkiye, causing significant damage and impacting humanitarian aid and communication. This report presents findings from a study conducted between June and August 2023, aiming to understand the information flows and communication ecosystem in Türkiye. The findings are intended to facilitate informed, inclusive and accountable response and recovery planning to meet the needs of affected people.

The findings stress the need for contextually relevant, multilingual and inclusive communication approaches. Fostering trust and adapting strategies for different communities and demographics, including speakers of minority and marginalised languages, is vital for effective communication and engagement.

The report equips responders with the evidence needed to adapt and expand their communication, community engagement and accountability (CCEA) efforts and meet community information needs. Ensuring accessible and transparent information dissemination reinforces trust, promotes community-driven recovery and thus improves humanitarian outcomes for everyone.

This project was funded by the H2H Network’s H2H Fund, which is supported by Disasters Emergency Committee (DEC), and delivered in partnership with CLEAR Global and Insecurity Insight.

Communication channels used by Turkish citizens and Syrian refugees in Türkiye

Previous
Previous

An analysis of the communication and engagement ecosystem in earthquake-affected northwest Syria

Next
Next

Niger crisis: empowering communities through effective communication and engagement