Topic
- AI 1
- CDAC Public Forum 5
- COVID-19 2
- DEPP 6
- Ebola 1
- National Platforms 8
- PSEA 2
- SMS 2
- accountability 30
- capacity bridging 13
- cholera 2
- climate 7
- communication 51
- community engagement 52
- conflict 8
- coordination 24
- cyclone 3
- development 1
- digital 11
- disability 2
- disaster 26
- displacement 7
- drought 2
- earthquake 7
- feedback 5
- financing 3
- floods 1
- health 5
- hotline 1
- hurricane 1
- inclusion 5
- information 19
- information integrity 2
- journalism 2
- localisation 20
- media 9
- media development 3
- misinformation 2
- needs assessment 1
- participation 8
- perceptions 1
- psychosocial 1
- radio 3
- safeguarding 2
- social media 4
- training 3
- typhoon 3
- typoon 2
Country/region
- Africa 10
- Americas 1
- Asia 3
- Bangladesh 1
- Burkina Faso 2
- Caribbean 5
- Colombia 1
- Dominica 1
- Ethiopia 1
- Europe 6
- Fiji 5
- Global 27
- Haiti 4
- Horn of Africa 3
- Iraq 1
- Kenya 3
- Middle East 3
- Mozambique 3
- Myanmar 1
- Nepal 1
- Pacific 9
- Pakistan 1
- Papua New Guinea 1
- Philippines 5
- Sierra Leone 1
- Somalia 1
- Southeast Asia 5
- Sudan 1
- Syria 1
- Turkiye 1
- Ukraine 5
- Vanuatu 5
Resource type
How to spot harmful information in crises
In times of emergency, finding reliable information online can be challenging. This tipsheet offers practical advice to help you identify trustworthy information and avoid misinformation.
An analysis of the communication and engagement ecosystem in earthquake-affected northwest Syria
This report presents findings from a study aiming to understand the information ecosystem in northwest Syria, where communication and engagement occur in a sensitive and highly politicised environment.
An analysis of the communication and engagement ecosystem in earthquake-affected Türkiye
This report presents findings from a study aiming to understand the information flows and communication ecosystem in post-earthquake Türkiye. The findings are intended to facilitate informed, inclusive and accountable response and recovery planning to meet the needs of affected people.
The state of communication, community engagement and accountability across the Ukraine response and an overview of key activities
This report provides a snapshot of the current CCEA activities being provided in Ukraine and border countries. It also outlines recommendations for practitioners and responders to improve the use of CCEA for those affected by the crisis.
The state of communication, community engagement and accountability in the Horn of Africa drought response: a snapshot report for Ethiopia, Kenya and Somalia
Spotlighting key challenges and opportunities for collective approaches to accelerate communication, community engagement and accountability in the Horn of Africa drought response.
Practical experiences building a government-led CCE platform in Vanuatu
Sharing experiences from establishing a government-led communication and community engagement platform for disaster preparedness and response in Vanuatu.
The journey to build Fiji’s national communication platform
This case study shares experiences from establishing a multi-stakeholder platform to embed advanced two-way communication capabilities in Fiji’s national disaster response system.
Вводные пособия о том, как общаться с людьми, нуждающимися в помощи и содействии
Introductory tools and guidance for communication as aid – in Russian.
Ghiduri introductive privind modul de comunicare cu persoanele care au nevoie de ajutor și asistență
Introductory tools and guidance for communication as aid – in Romanian.
Poradniki wprowadzające, jak komunikować się z osobami, które potrzebują pomocy i wsparcia
Introductory tools and guidance for communication as aid – in Polish.
Вступні посібники про те, як спілкуватися з людьми, які потребують допомоги та підтримки
Introductory tools and guidance for communication as aid – in Ukrainian.
Information management for communication, community engagement and accountability to affected people (CCE/AAP)
Practical guidance on how information management associated with communication, engagement and accountability activities can support humanitarian action.
Strengthening communication, community engagement and accountability capacity in Papua New Guinea
Key learning outcomes from a training workshop for managers and programme leads on communication, community engagement and accountability in Papua New Guinea.
Pre-positioning locally led communication and community engagement networks: learning from Fiji and Vanuatu
This paper captures key learnings from a project to establish communication and community engagement platforms for disaster preparedness and response in Fiji and Vanuatu, as well as insights for scaling this type of CCE work and making it sustainable.
Capacity decision framework for CCE/AAP (communication and community engagement/accountability to affected people)
This framework helps decision-makers to identify and source required surge support to ensure appropriate capacity at country level to deliver CCE/AAP across humanitarian response.
Yumi wok bung wantaim (we work together): the status of communication, community engagement, and accountability in humanitarian action in Papua New Guinea
This scoping study on the status of CCEA towards affected populations in Papua New Guinea provides recommendations for a strengthened and more inclusive CCEA system.
The impact of COVID-19 on communication, community engagement and accountability: perspectives from stakeholders, communicators and audiences
This study sought to identify changes to the communication, community engagement and accountability (CCEA) landscape as a result of the COVID-19 pandemic. Five key trends were identified and recommendations offered for forward planning.
The humanitarian–development interface of communication and community engagement in Fiji
This working paper provides a snapshot of humanitarian and development participation frameworks and systems in Fiji. It discusses entry points for effective communication and community engagement in crises, with the aim of informing better links between humanitarian and development planning, implementation and impact.
Haiti six months on: good intentions, bad memories, and local frustrations
Were communication, community engagement and accountability considered in the 2021 Haiti earthquake response?
Assessment of communication, community engagement and accountability in Sudan
CDAC Network (with funding support from UNICEF) conducted an assessment between April and July 2021 on the status of response-wide communication, community engagement and accountability (CCEA) work with affected populations in Sudan. This report is based on consultations with 29 humanitarian and non-humanitarian actors in-country within Sudan